ACCESSIBLE APARTMENT

Our wheelchair-accessible apartment at Botanic City has been designed to suit any worker, individual, or couple who may have accessible needs. This self-contained apartment has several modifications to suit, including a fully-equipped kitchen with a height-adjusted bench for better wheelchair access, and a large, and wheelchair-friendly bathroom with roll-in shower and toilet amenities. There is designated, accessible off-street parking right at the front of the apartment, including electric vehicle charging options.

In addition to our fully accessible apartment, we have made modifications to several other apartments that may be suitable for people with different accessibility needs. Get in contact to discuss your needs.  

If needed, guests can request a nearby one-bedroom apartment for their caretakers and traveling companions. If guests are traveling with a caretaker or partner, our two-bedroom, two-bathroom apartment, which boasts numerous accessible features, can be a wonderful alternative. 

Botanic City is located close to the Warrnambool CBD, with convenient access to local supermarkets, restaurants, gyms, and the beautiful botanic gardens.

Check out the gallery and more info about the wheelchair-accessible apartment below, and please feel free to get in touch with our friendly and helpful staff to help you book your next stay.

AVAILABLE AT

OUR AMENITIES

Split System Air Con
High-Speed Wi-Fi
Smart TV
Modern Bathroom
Parking
EV Charging
King-Sized Bed
Full Kitchen
24/7 Check-In
Laundry

Our amenities can differ between the 3 locations. Check ‘Our Rooms‘ page for more info

STAYING WITH US

From 2pm on day of arrival (unless by prior arrangement). 

We try to be as flexible as possible but we need time to prepare the apartments for your arrival, so please check with us first. 

Botanic City/Reception 

Our staffed reception is located at 14 King Street, Warrnambool. Office hours are Monday – Friday, 9am-6pm.  

24/7 check in is available at all our properties.  

An intercom is located in reception and is accessible 24 hours a day. 

Botanic Racecourse 

If you wish to meet our reception team, please check in at The Botanic Apartments, 14 King Street, Warrnambool from 2-6pm Monday to Friday. Otherwise you may check in directly at Racecourse Apartments, 51-57 Grieve Street VIC 3280 

Botanic Beach 

If you wish to meet our reception team, please check in at The Botanic Apartments, 14 King Street, Warrnambool from 2-6pm Monday to Friday. Otherwise you may check in directly at Flagstaff House, 9a Latrobe Street VIC 3280 

By 10am on day of departure (unless by prior arrangement). 

We try to be as flexible as possible, but we need time to prepare the apartments for the next guests’ arrival, so please check with us first. 

Early departure within the first 3 nights is non-refundable. Early departures during longer stays carry a chargeable 3 day notice period. I.e., departures on Saturday need to be notified by 10am Wednesday.

We have three MG Charge Hubs and two dedicated Tesla type 2 destination chargers at Botanic City. These are available at no additional charge for guests staying in a one or two bedroom apartment. There is a service fee of $15 for guests staying in a studio and $25 for those not staying. Please let us know at the time of booking whether you will need to use the charger so we can allocate the appropriate room. 

A cancellation fee of one night’s accommodation will apply to any booking cancelled from 10:00am the day prior to arrival.  

For peak periods, a 30 day cancellation policy applies. If your dates cover two cancellation periods, the most restrictive policy will apply to the entire booking. 

In case of no-show, 100% of the first 3 nights will be charged.  

Early departure within the first 3 nights is non-refundable. Early departures during longer stays carry a chargeable 3 day notice period. I.e., departures on Saturday need to be notified by 10am Wednesday. 

Any cancellation fee will automatically be charged to the credit card provided or deducted from the reservation deposit. A change of date is regarded as a cancellation of the original booking. 

 

No-shows 

In case of No-show, 100% of first 3 nights will be charged. 

Please let us know the ages of your children and if you are bringing extra guests. There is no extra charge for using existing bedding up to the applied occupancy rate of 4x per 2 bedroom apartment and 2x per 1 bedroom and studio apartments. Roll away beds can be booked in advance for some room types. Additional nightly costs apply. Cot, high-chair, and baby bath can be hired. Babies in guests’ own cots are not charged. 

Guests must be quiet between 22:00 to 07:00.

Botanic City 

Free off-street parking is available on site.  Pre-reservation is not required. Very large vehicles can usually park on King Street. Second vehicles are welcome to park on King Street.  

Botanic Racecourse 

Free off-street, undercover parking is available on site. Pre-reservation is not required. 

Botanic Beach 

Free street parking is available on Latrobe Steet.  

If you require our fully wheelchair accessible apartment, please book the large studio apartment or get in contact to discuss your needs. Review the Botanic Apartments Access Management Plan for more information.

Daily servicing is provided at Botanic City. We provide daily service on request only at Botanic Racecourse and Botanic Beach. 

Daily servicing includes providing fresh towels as required, emptying the bins and replenishing tea, coffee, milk, toilet paper and other guest amenities. Extra cleaning such as vacuuming is carried out on request. Servicing on Sundays and Public holidays is also available on request. 

The Botanic Apartments are ideally set up for stays of several weeks or months. Please see our Business Travel page for further information.  

We provide a weekly linen change and full apartment clean for guests staying longer than 7 days.

Valid credit card details are required at the time of booking and a pre-approval may be taken against the card. Some exceptions for Company accounts, regular guests, and when booking 3 months in advance (see deposits below). 

 

Deposit

When booking more than 3 months in advance, a 3 night deposit is required to secure the booking with full payment to be made 1 month in advance e.g. Peak/high demand periods such as Christmas, Easter, May Races, Speedway etc. 

 

Security bond 

Payment methods other than by credit card require a security bond. This amount may vary, so please check with the property directly. Valid credit card details are still required. 

Peak periods include Victorian Christmas School Holidays, Public Holiday weekends, Speedway events, Port Fairy Folk Festival, May Races and other local special events. 

The Botanic Apartments does not charge an online booking fee for bookings made directly with the property via phone, email or through the Botanic Apartments’ website. 

Bookings at Flagstaff House are not instantly confirmed and should not be considered accepted until you have received a confirmation email of the reservation. This may take up to 24 hours.  

Botanic City 

All apartments at the Botanic City are located on the ground floor. Most apartments have a single step into apartment.  

Botanic Racecourse 

The apartments at Botanic Racecourse are located across two levels. We do not have an elevator to access our upper floors. Please contact us direct if you have mobility issues and require a ground floor apartment. 

Botanic Beach 

Flagstaff House is located on ground level. A few steps lead up to the front door, but there is also ground level side access if required.  

ENQUIRE WITH US

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